Refund & Returns Policy

At MyKidTales, we want you to be completely happy with your personalized children's book. Here's our policy on returns and refunds.

Digital Products

Due to the personalized nature of our digital products, digital book files are non-refundable once delivered. Each book is custom-created using AI specifically for your child.

Hardcover Books

If your hardcover book arrives damaged, misprinted, or with significant quality issues, we offer a full replacement or refund within 30 days of delivery. Simply contact our support team with photos of the issue.

How to Request a Return

• Email us at support@mykidtales.com within 30 days of receiving your book
• Include your order number and photos showing the issue
• We'll respond within 24 hours with a resolution

Satisfaction Guarantee

If you're not satisfied with how the story turned out, contact us and we'll work with you to create a new version at no additional cost. Your child's happiness is our top priority.

Last updated: March 2026